NEWPITCH LTD
Terms and Conditions
Version 1.1 · Last updated: June 2026
Company number: 16960090
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
These Terms govern the use of the NewPitch platform and all associated services. By using the Platform you agree to be bound by these Terms in full.
1. INTRODUCTION AND ACCEPTANCE
1.1 These Terms and Conditions ("Terms") govern the use of the NewPitch platform and all associated services provided by NewPitch Ltd ("NewPitch", "we", "us", "our"), a company registered in England and Wales under company number 16960090, whose registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
1.2 By visiting the Platform, submitting a founder application, applying to join the investor panel, or using any part of the NewPitch service, you agree to be bound by these Terms in full. If you do not agree to these Terms you must not use the Platform.
1.3 By using the Platform you confirm that you are at least 18 years of age. The Platform is not intended for use by anyone under the age of 18. NewPitch reserves the right to terminate access for any user found to be under 18.
1.4 These Terms were last updated in June 2026. NewPitch reserves the right to update these Terms at any time. Where changes are material, NewPitch will provide no less than 14 days written notice by email to registered users before the changes take effect. Non-material changes — including typographical corrections and clarifications that do not alter the substance of the Terms — may be made without prior notice. The current version of these Terms is always available at newpitch.co/terms. Continued use of the Platform following notice of material changes constitutes acceptance of the updated Terms.
1.5 These Terms should be read alongside the following documents which together form the complete agreement between NewPitch and its users:
— The NewPitch Founder Platform Agreement (for founders)
— The NewPitch Investor Terms (for investors)
— The NewPitch Privacy Policy
In the event of any conflict between these Terms and the Founder Platform Agreement or Investor Terms in relation to the specific subject matter they cover, the Founder Platform Agreement or Investor Terms shall prevail.
2. DEFINITIONS
In these Terms the following words and expressions have the meanings set out below:
"The Platform" means the NewPitch website at newpitch.co and all associated tools, services, pages, and functionality operated by NewPitch.
"NewPitch" means NewPitch Ltd, registered in England and Wales under company number 16960090, whose registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
"The Pitch" means the live structured pitch session run by NewPitch on Zoom in which pre-screened Founders present to a Panel of Investors.
"Session" means a scheduled instance of The Pitch on a specific date and time.
"Founder" means any individual or entity that submits an application to pitch through the Platform.
"Investor" means any individual admitted to the NewPitch investor Panel.
"Panel" means the curated group of Investors admitted to attend Sessions through the Platform.
"Prior Investor List" means the written list of investors submitted by a Founder before being confirmed for a Session and before being informed of the Panel composition for that Session, as described in clause 4.3.
"Introduced Investor" means any Investor who attended a Session in which a Founder presented and whose name does not appear on that Founder's Prior Investor List. The Prior Investor List is the sole and definitive source of truth for determining whether any Panel Investor is an Introduced Investor.
"Introduction" means the connection made between a Founder and an Introduced Investor through the Founder's participation in a Session attended by that Investor.
"Investment" means any capital, convertible instrument, loan note, equity, or other financial consideration committed by an Introduced Investor to a Founder following an Introduction, whether received directly or through a connected entity, within the Commission Window.
"Commission" means the success fee of 5% of the total Investment amount payable to NewPitch by the Founder on completion of any Investment from an Introduced Investor within the Commission Window.
"Commission Window" means the period of 24 months beginning on the date of the Session in which the Introduction was made.
"Preparation Services" means the optional document preparation and review services offered by NewPitch to Founders, including pitch deck creation, financial modelling, investment memoranda preparation, pitch readiness scoring, and practice sessions.
"Founder Platform Agreement" means the legally binding introducer and commission agreement accepted by Founders at the point of application submission.
"Investor Terms" means the terms and conditions accepted by Investors at the point of joining the Panel.
"Privacy Policy" means the NewPitch Privacy Policy available at newpitch.co/privacy.
"Founding Panel Period" means the period during which the Panel is open to founding members, ending when the Panel reaches 50 members or when NewPitch formally declares the founding panel closed, whichever is earlier.
"Founding Panel Member" means any Investor admitted to the Panel during the Founding Panel Period.
3. THE SERVICE — WHAT NEWPITCH PROVIDES
3.1 NewPitch operates as an investment introduction platform. The Platform connects pre-screened Founders seeking investment with a curated Panel of active Investors through structured live pitch Sessions called The Pitch.
3.2 NewPitch is an introducer only. NewPitch is not a financial adviser, investment adviser, broker, fund manager, or regulated firm. NewPitch does not hold Financial Conduct Authority authorisation and does not carry out regulated activities under the Financial Services and Markets Act 2000. NewPitch does not assess the suitability of any investment for any Investor. Nothing on the Platform constitutes financial advice, investment advice, or a recommendation to invest in any business.
3.3 The Pitch session format is as follows: two pre-screened Founders present to a Panel of up to Investors on Zoom. Each Founder has roughly 30 minutes which includes a pitch and a Q&A.; Sessions run for approximately 60 to 75 minutes in total. Sessions are hosted and facilitated by the NewPitch team.
3.4 NewPitch makes no guarantee that any Founder will be selected for a Session, successfully matched to an appropriate Session, or receive any investment as a result of participating in a Session.
3.5 NewPitch makes no guarantee that any Introduction will result in Investment. Investment decisions are made entirely at the discretion of each Investor.
3.6 Following a Session, NewPitch will send Investors a post-session summary email containing a brief description of each Founder's business and the Founder's direct contact details — including name, email address, and phone number. This email is sent to all Investors who attended the Session regardless of whether they expressed interest in any particular Founder. This is a core function of the introduction service and is disclosed to Founders at the point of application. NewPitch may also provide Founders with written feedback based on notes taken during the Session. Beyond these activities NewPitch is not involved in any negotiation, due diligence, term sheet, or investment process after the Introduction is made.
3.7 Zoom sessions — recording, monitoring, and technical failure
3.7.1 Sessions are conducted via Zoom Video Communications Inc. Sessions will never be recorded without the explicit prior written consent of all Founders and all Investors present in that Session. Consent must be confirmed by every participant in writing before the Session begins. If any participant withholds or withdraws consent the Session will not be recorded under any circumstances. Where consent is given and a Session is recorded, the recording will be stored securely, used only for the purpose for which consent was given, and deleted within 90 days of the Session date unless a longer retention period has been separately agreed in writing with all consenting participants.
3.7.2 NewPitch team members facilitating the Session may take written notes for the purpose of providing Founder feedback. These notes are not shared with Investors and are not used for any commercial purpose beyond the Session debrief. Notes are retained in accordance with the retention periods set out in clause 8.3 and the Privacy Policy.
3.7.3 Investors should be aware that during a live Zoom Session, participant display names and profile images may be visible to all participants as a function of the Zoom platform. NewPitch has no ability to conceal investor display names during a live Session. Investors who wish to maintain anonymity during Sessions should adjust their Zoom display name and profile image settings before joining.
3.7.4 Questions asked by Investors during Sessions are not investment advice and should not be relied upon by Founders as such. Investors participate in Sessions in their capacity as potential investors evaluating an opportunity, not as advisers to the Founder. Founders are solely responsible for their own decisions about their business and fundraise.
3.7.5 In the event of a technical failure during a Session — including loss of Zoom connection — NewPitch will attempt to reconnect all participants within 10 minutes. Where reconnection is not possible within that timeframe, NewPitch will reschedule the affected Founder's slot at the earliest practicable opportunity. NewPitch is not liable for any loss arising from technical failures during Sessions caused by third party platform issues including Zoom service outages.
3.7.6 Zoom's processing of participant data is governed by Zoom's own Privacy Policy, available at zoom.us/privacy. NewPitch is not responsible for Zoom's data processing practices. By joining a NewPitch Session via Zoom, participants acknowledge that Zoom's terms and privacy practices apply to their use of the Zoom platform.
4. FOUNDER TERMS
4.1 Application and Screening
4.1.1 Founders must submit accurate, complete, and not misleading information in their application. NewPitch reserves the right to reject any application at any time without providing a reason.
4.1.2 NewPitch uses automated tools to assist with the initial screening of founder applications. These tools analyse application data to assess investment readiness based on criteria including sector, stage, raise size, and the quality and completeness of submitted materials. All screening decisions are reviewed and confirmed by a member of the NewPitch team before being communicated to the Founder. No purely automated decision that produces significant effects is made about any application without human review. Further details are set out in the Privacy Policy.
4.1.3 Submitting an application does not guarantee participation in a Session. Selection is at NewPitch's sole discretion.
4.1.4 NewPitch reserves the right to remove a Founder from a confirmed Session at any time before it takes place where NewPitch reasonably believes the Founder has provided inaccurate information, breached these Terms, or breached the Founder Platform Agreement.
4.1.5 Where a Founder's application is unsuccessful, NewPitch will notify the Founder within five working days of the decision. Founders who believe their application was assessed on the basis of incorrect information may request a review by contacting support@newpitch.co within 10 working days of receiving the rejection notification. NewPitch will conduct a review and respond within five working days. The outcome of the review is final.
4.2 Participation in Sessions
4.2.1 Founders must join the Zoom waiting room for their allocated Session at least 10 minutes before their estimated pitch start time. Failure to join punctually may result in the Founder's slot being forfeited without compensation.
4.2.2 Founders are solely responsible for the content and accuracy of their pitch. Founders must not make any statement in their pitch that is false, misleading, constitutes an unlawful financial promotion, or is otherwise likely to mislead any Investor.
4.2.3 NewPitch is not responsible for the content of any Founder's pitch and does not endorse or verify any statement made by a Founder during a Session.
4.2.4 Founders must not make contact with, or attempt to identify, any other Founder presenting in the same Session.
4.3 Prior Investor List — The Single Source of Truth
4.3.1 Prior to being confirmed for a Session, and before being informed of the composition of the investor Panel for that Session, Founders must submit a complete written Prior Investor List through the Platform. The Prior Investor List must name every investor the Founder wishes to exclude from the Introduction on the grounds of a pre-existing relationship.
4.3.2 The Prior Investor List is the sole and definitive source of truth for determining whether any Panel Investor is an Introduced Investor for the purposes of Commission. No other evidence, argument, or representation will be considered in determining whether a prior relationship existed between a Founder and a Panel Investor.
4.3.3 Any Panel Investor whose name does not appear on the Prior Investor List submitted by the Founder is conclusively deemed an Introduced Investor from the date of the Session, regardless of any prior contact, meeting, communication, or relationship that may have existed between that Founder and that Investor before the Session. The fact that a Founder later recognises, recalls, or claims prior knowledge of a Panel Investor does not alter this position under any circumstances.
4.3.4 The Prior Investor List is irrevocable once submitted. Founders may not amend, supplement, or withdraw the list after submission for any reason. The list submitted at the point of application is the final and binding record.
4.3.5 The composition of the investor Panel for any Session will not be disclosed to the Founder before or at the time of Prior Investor List submission. This sequence is maintained to ensure the integrity of the list as an independent and uninfluenced record.
4.3.6 NewPitch will compare the submitted Prior Investor List against the Panel composition for the Founder's Session. Any Panel Investor identified on the Prior Investor List will be excluded from that Session and no Commission will be payable in respect of any subsequent Investment from that excluded Investor.
4.3.7 The Prior Investor List protects both parties. It ensures NewPitch does not claim Commission on genuine pre-existing relationships and ensures the Founder cannot subsequently dispute an Introduction on the grounds of prior knowledge of a Panel Investor.
4.4 The Founder Platform Agreement
4.4.1 Founders must accept the Founder Platform Agreement before their application is submitted. Acceptance is recorded digitally at the point of application submission and is legally binding.
4.4.2 The Founder Platform Agreement forms part of these Terms and must be read alongside them. In the event of any conflict between these Terms and the Founder Platform Agreement in relation to Commission, Introduction, or related matters, the Founder Platform Agreement shall prevail.
4.4.3 By accepting the Founder Platform Agreement the Founder authorises NewPitch to share their application materials and direct contact details with Investors on the Panel for the purposes of facilitating introductions.
4.5 Commission
4.5.1 A Commission of 5% of the total Investment amount plus an administration fee of £499 is payable to NewPitch on completion of any Investment from an Introduced Investor within the Commission Window.
4.5.2 The Commission Window is 24 months from the date of the Founder's Session.
4.5.3 Commission applies regardless of whether NewPitch was actively involved in closing the Investment, provided the Investor was an Introduced Investor and the Investment is received within the Commission Window.
4.5.4 Where Investment is received in tranches, Commission of 5% is payable on each tranche as it is received, provided the tranche is received within the Commission Window. The £499 administration fee is payable once on the first Commission payment only.
4.5.5 Where Investment is received from a fund, syndicate, or entity in which an Introduced Investor is a partner, director, trustee, or decision-making member, that Investment is treated as Investment from an Introduced Investor and the full Commission rate applies.
4.5.6 Commission is also payable where an Introduced Investor introduces, refers, or otherwise brings to the Founder's attention any third party investor, and that third party invests in the Founder's business within the Commission Window. In such cases the full Commission rate of 5% applies to the third party investment as if it were a direct Investment from an Introduced Investor.
4.5.7 Where Investment is received in a non-cash form — including convertible notes, loan notes, equity swaps, or any other instrument — Commission shall be calculated on the face value of the instrument at the date of issue. Where the face value is disputed, the parties agree to appoint an independent valuer whose determination shall be final and binding. The cost of the independent valuer shall be shared equally between NewPitch and the Founder.
4.5.8 The Founder is responsible for notifying NewPitch in writing within 7 days of receiving any Investment from an Introduced Investor, or entering into any legally binding commitment to receive such Investment. Notification must include the name of the Investor, the amount invested or committed, the structure of the Investment, and the date funds were or are expected to be received.
4.5.9 Failure to notify NewPitch of an Investment does not remove the obligation to pay Commission. NewPitch reserves the right to pursue unpaid Commission through legal action and to seek recovery of associated legal costs and administration charges as set out in the Founder Platform Agreement.
4.5.10 NewPitch reserves the right to request written confirmation of the Founder's investor register and cap table at any point during the Commission Window. The Founder must provide this information within 7 days of a written request.
4.6 Preparation Services
4.6.1 NewPitch offers optional Preparation Services to Founders at additional cost. These services are entirely separate from the application and screening process. The purchase or non-purchase of Preparation Services has no bearing on the outcome of any application or the allocation of Session slots.
4.6.2 Preparation Service fees are non-refundable once work has commenced, except where NewPitch fails to deliver the agreed service. Specific terms for individual Preparation Services will be confirmed separately in writing before work begins.
4.6.3 Business information provided by a Founder for the purpose of Preparation Services will be used solely to deliver the service requested. It will not be shared with Investors or used for any other purpose without the Founder's explicit written consent.
4.7 Withdrawal and Late Withdrawal
4.7.1 Founders may withdraw their application before being confirmed for a Session without penalty.
4.7.2 Once confirmed for a Session, a Founder who withdraws more than 48 hours before the Session date will not incur a late withdrawal fee but may be required to reapply for a future Session.
4.7.3 Once confirmed for a Session, a Founder who withdraws within 48 hours of the Session date will be charged a late withdrawal fee of £250, invoiced within 5 working days of withdrawal. This fee reflects the operational cost to NewPitch of filling the vacant slot at short notice.
4.7.4 NewPitch may waive the late withdrawal fee at its sole discretion where a Founder withdraws within 48 hours of the Session date due to circumstances genuinely beyond their control, including serious illness, bereavement, or other exceptional circumstances. Requests for a fee waiver must be submitted in writing to support@newpitch.co within 5 working days of the withdrawal and will be considered on a case by case basis.
4.7.5 Withdrawal does not affect any Commission obligations already incurred in relation to a prior Session.
5. INVESTOR TERMS
5.1 Panel Membership
5.1.1 Membership of the investor Panel is by invitation only. NewPitch reserves the right to decline or revoke Panel membership at any time without providing a reason.
5.1.2 Panel membership is personal to the named Investor and is non-transferable.
5.1.3 The Founding Panel is capped at 50 members. The Founding Panel Period ends when the Panel reaches 50 members or when NewPitch formally declares the founding panel closed, whichever is earlier. All Investors admitted before that date are Founding Panel Members. NewPitch will issue written confirmation of Founding Panel membership to each admitted Investor at the point of their admission.
5.1.4 NewPitch reserves the right to open additional Panel capacity beyond the founding 50 at its sole discretion. Any additional Panel members admitted beyond the founding 50 will be subject to the terms in place at the time of their admission, which may differ from the founding Panel terms including in relation to access fees.
5.1.5 Founding Panel Members receive free access to Sessions for life. Free access means no fee is charged to attend Sessions. It does not constitute a guarantee that NewPitch will run a minimum number of Sessions or continue to operate the Platform indefinitely. The right to introduce fees with notice applies to non-founding Panel members only. Founding Panel Members will never be charged an access fee regardless of any future changes to the Platform's fee structure.
5.1.6 NewPitch reserves the right to close or restructure the Platform with no less than 90 days written notice to all Panel members.
5.1.7 NewPitch aims to run a minimum of two Sessions per month. Session frequency may vary based on the volume and quality of Founder applications received. NewPitch does not guarantee any minimum number of Sessions, Founders per Session, or investment opportunities per period. Panel membership does not guarantee that any Session will feature Founders relevant to any particular Investor's sector interests or investment criteria.
5.1.8 NewPitch's vetting process for investor applications includes a review of the information provided in the application form, an assessment of the Investor's sector interests and investment stage against the Platform's current Founder pipeline, and where NewPitch deems appropriate, a brief introductory conversation with a member of the NewPitch team. NewPitch does not carry out formal due diligence on Investors and does not verify financial information beyond the self-certification process.
5.2 Sophisticated Investor Certification
5.2.1 All Investors must certify as a sophisticated investor or high net worth individual under the Financial Services and Markets Act 2000 and the Financial Promotion Order 2005 before receiving any Founder materials through the Platform.
5.2.2 By certifying, the Investor confirms they meet the relevant criterion, that they understand the nature and risks of investing in early-stage unlisted companies, and that the certification is accurate and complete.
5.2.3 NewPitch is not responsible for verifying the accuracy of investor certifications beyond the self-certification process. The Investor indemnifies NewPitch against any loss, claim, liability, cost, or expense arising from an inaccurate or false certification.
5.2.4 Investors should be aware that making a false or inaccurate certification under the Financial Promotion Order 2005 may constitute a criminal offence or give rise to civil liability under applicable law. NewPitch strongly recommends that Investors seek independent legal advice if they are uncertain whether they meet the certification criteria before submitting a certification.
5.2.5 If an Investor's circumstances change and they no longer meet the certification criterion selected, they must notify NewPitch immediately at support@newpitch.co. Continued access to the Platform while not meeting the certification criteria may constitute a breach of these Terms and will result in suspension of Panel membership.
5.2.6 Investor certification data is retained for a period of 6 years from the end of Panel membership in accordance with NewPitch's obligations under UK financial promotion rules.
5.3 Confidentiality of Founder Materials
5.3.1 NewPitch does not proactively share investor identities or contact details with Founders before or after a Session. Founders are not told who is on the Panel for their Session at any stage. However Founders should be aware that during a live Zoom Session, investor display names and profile images may be visible to all participants as a function of the Zoom platform. NewPitch has no ability to conceal investor display names during a live Session. Investors who wish to maintain anonymity during Sessions should adjust their Zoom display name and profile image settings before joining.
5.3.2 All materials received through the Platform — including pitch decks, financial models, investment memoranda, business summaries, and all other Founder information — are confidential to the relevant Founder. Investors must treat all such materials as strictly confidential.
5.3.3 Investors must not share, distribute, copy, reproduce, or use Founder materials for any purpose other than evaluating a potential direct investment in the relevant business.
5.3.4 Investors may share Founder materials with their own professional advisers — including solicitors, accountants, and financial advisers — for the purpose of obtaining advice on a potential investment, provided those advisers are bound by equivalent confidentiality obligations either by professional duty or written agreement. No consent from NewPitch or the Founder is required for sharing with professional advisers on this basis.
5.3.5 This confidentiality obligation applies for a period of 5 years from the date the materials were received, or until the information enters the public domain through no fault of the Investor, whichever is earlier.
5.3.6 In the event of a breach of this clause, the Investor shall be liable to the affected Founder for any losses directly caused by the unauthorised disclosure. NewPitch reserves the right to share the Investor's contact details with the affected Founder for the purpose of enabling them to pursue a direct claim.
5.4 No Financial Advice
5.4.1 NewPitch does not recommend any investment to any Investor. The matching of Investors to Sessions based on sector interests is an administrative function only and does not constitute a recommendation, endorsement, or suggestion that any particular investment is suitable for any particular Investor.
5.4.2 Investors are solely responsible for their own investment decisions. Investors should take independent financial and legal advice before making any investment.
5.4.3 The investment decisions of other Panel members are not communicated to Investors by NewPitch and should not be relied upon in making any investment decision.
5.4.4 Questions asked by Investors during Sessions are not investment advice and should not be relied upon by Founders as such. Investors participate in Sessions in their capacity as potential investors evaluating an opportunity, not as advisers to the Founder.
5.5 Direct Introductions and Post-Session Process
5.5.1 Following a Session, NewPitch will send Investors a post-session summary email containing brief details of each Founder's business and the Founder's direct contact details. Investors who wish to explore an Investment opportunity may contact the relevant Founder directly using those details.
5.5.2 NewPitch is not involved in any negotiation, due diligence, or investment process after the Introduction is made. NewPitch is not a party to any investment agreement between a Founder and an Investor.
5.5.3 Investors agree not to assist, facilitate, or encourage any Founder met through the Platform to circumvent their Commission obligations to NewPitch, including by receiving Investment through a connected party, nominee, or third party entity.
5.6 Investor Conduct
5.6.1 Investors agree to engage with Founders during Sessions in a professional, respectful, and constructive manner.
5.6.2 Investors must not use Session time to solicit Founders for purposes unrelated to investment, share confidential information about other investments or investors, or behave in a manner that is intimidating, discriminatory, or otherwise inappropriate.
5.6.3 NewPitch reserves the right to remove an Investor from a live Session where their conduct is deemed inappropriate and to revoke Panel membership where conduct is sufficiently serious.
6. REGULATORY POSITION
6.1 NewPitch operates as an introducer only. NewPitch does not hold FCA authorisation and does not carry out regulated activities under the Financial Services and Markets Act 2000.
6.2 NewPitch does not provide financial advice, investment advice, or arrange investments within the meaning of the Financial Services and Markets Act 2000.
6.3 The Platform operates under the sophisticated investor and high net worth individual exemptions under the Financial Promotion Order 2005. Founder materials are only communicated to Investors who have self-certified as meeting one of the qualifying criteria under those exemptions.
6.4 NewPitch has taken legal advice on its regulatory position and operates within the introducer perimeter as defined under the Regulated Activities Order. NewPitch's role begins and ends with the Introduction. NewPitch does not facilitate, participate in, or provide ongoing support in relation to any investment transaction following the Introduction.
6.5 Nothing on the Platform constitutes a financial promotion directed at retail clients. All communications containing Founder materials are directed exclusively at certified sophisticated investors or high net worth individuals.
6.6 NewPitch is not responsible for ensuring that any investment made through the Platform complies with any applicable law or regulation in the Investor's jurisdiction. Investors based outside the United Kingdom should take independent advice on the regulatory requirements applicable to them before participating in any Session.
6.7 Where a Founder is incorporated or resident outside the United Kingdom, NewPitch will take all reasonable steps to enforce the commission obligations in the Founder Platform Agreement through the courts of England and Wales and where necessary through the courts of the Founder's jurisdiction. NewPitch makes no guarantee that Commission will be recoverable from Founders based outside the United Kingdom and Investors should be aware that cross-border enforcement may be limited in certain jurisdictions.
7. INTELLECTUAL PROPERTY
7.1 All content on the NewPitch Platform — including the brand, logo, design, copy, structure, and platform technology — is owned by or licensed to NewPitch. Users must not reproduce, distribute, modify, or commercially exploit any NewPitch content without prior written consent from NewPitch.
7.2 Founders retain full ownership of all intellectual property in their pitch materials, including pitch decks, financial models, investment memoranda, and any other documents submitted to the Platform.
7.3 By submitting materials to the Platform, Founders grant NewPitch a limited, non-exclusive, royalty-free licence to:
— Store and process materials through NewPitch's service providers including database and storage providers
— Share materials with Investors on the Panel for the purpose of facilitating introductions through The Pitch
— Share materials with Investors in pre-session briefing emails and post-session summary emails
— Use materials for the purpose of delivering Preparation Services where purchased
7.4 This licence does not extend to any other use of Founder materials. NewPitch will not use Founder materials for marketing, case studies, testimonials, or any other purpose without the Founder's prior written consent.
7.5 Founders warrant that they have the right to grant the licence set out in clause 7.3 and that the materials submitted do not infringe the intellectual property rights of any third party.
8. DATA PROTECTION
8.1 NewPitch processes personal data in accordance with its Privacy Policy, available at newpitch.co/privacy, and in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
8.2 By using the Platform, users consent to their personal data being processed as described in the Privacy Policy.
8.3 Personal data is retained in accordance with the retention periods set out in the Privacy Policy:
— Founder data is retained for 24 months from the date of the pitch Session
— Documents submitted by unsuccessful applicants are deleted within 90 days of the rejection decision
— Investor personal data is retained for 12 months from the end of Panel membership
— Investor certification data is retained for 6 years from the end of Panel membership in accordance with UK financial promotion compliance requirements
8.4 Where Commission has been paid in full and no dispute exists, Founders may request early deletion of their personal data and business documents by contacting support@newpitch.co. NewPitch will action such requests within 30 days provided no legal obligation requires further retention.
8.5 Founder contact details — including name, email address, and phone number — are shared with all Investors who attended the Founder's Session in the post-session summary email, regardless of whether those Investors expressed interest in the Founder's business. This is a core function of the introduction service and is disclosed to Founders at the point of application.
8.6 Investor identities and contact details are not shared with Founders at any stage by NewPitch. If an Investor contacts a Founder directly following a Session, that contact is made at the Investor's own initiative and NewPitch accepts no responsibility for the data shared as a result of that contact.
8.7 NewPitch uses Supabase as its database and storage provider, Resend as its email delivery provider, and Lovable as its hosting platform. All service providers process data on NewPitch's behalf and under its instructions and are contractually prohibited from using user data for their own purposes.
9. NEWPITCH CONFIDENTIALITY OBLIGATIONS
9.1 NewPitch and all members of the NewPitch team are bound by confidentiality obligations in relation to all Founder and Investor information received through the Platform. NewPitch will not disclose Founder materials or Investor information to any third party except as expressly described in these Terms and the Privacy Policy.
9.2 In the event of a breach of confidentiality by NewPitch or its team members, NewPitch will notify the affected user promptly and take all reasonable steps to mitigate the harm caused.
9.3 Both Founders and Investors agree to keep confidential any information shared through the Platform that is not publicly available, including but not limited to information about other users, Session content, and NewPitch's internal processes and systems. This obligation survives termination of the user's relationship with NewPitch.
9.4 NewPitch will keep Founder and Investor information confidential except:
— Where sharing is necessary to deliver the introduction service as described in these Terms and the Privacy Policy
— Where NewPitch is required to share information by law, court order, or regulatory requirement
— Where the user has given prior written consent to sharing
10. LIABILITY
10.1 NewPitch provides the Platform on an "as is" basis. NewPitch makes no warranties about the availability, accuracy, fitness for purpose, or uninterrupted operation of the Platform.
10.2 NewPitch is not liable for any investment loss, loss of profit, loss of revenue, loss of business, or any indirect, consequential, or special loss arising from use of the Platform or participation in any Session, regardless of whether such loss was foreseeable.
10.3 NewPitch is not liable for the conduct, statements, accuracy of information, or investment decisions of any Founder or Investor.
10.4 NewPitch takes all reasonable steps to bind Investors to confidentiality obligations through the Investor Terms. However NewPitch cannot be held responsible for any unauthorised disclosure, sharing, or misuse of Founder materials by an Investor or any third party to whom an Investor improperly discloses those materials. Founders may pursue a direct claim against an Investor who breaches their confidentiality obligations. NewPitch will cooperate with any reasonable request for information to support such a claim.
10.5 NewPitch's total liability to any user in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total fees paid by that user to NewPitch in the 12 months preceding the claim.
10.6 Nothing in these Terms limits or excludes NewPitch's liability for:
— Death or personal injury caused by NewPitch's negligence
— Fraud or fraudulent misrepresentation
— Any other liability that cannot be excluded or limited by law
10.7 Force majeure. NewPitch shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to platform or technology failure, pandemic, regulatory intervention, natural disaster, or internet service disruption. In such cases NewPitch will use reasonable endeavours to reschedule any affected Session and will notify affected users as soon as practicable.
11. TERMINATION AND SUSPENSION
11.1 NewPitch reserves the right to suspend or terminate any user's access to the Platform at any time where NewPitch reasonably believes the user has breached these Terms, the Founder Platform Agreement, or the Investor Terms, or has acted in a manner detrimental to the Platform, its users, or NewPitch's reputation. NewPitch will provide written notice of any suspension or termination where reasonably practicable.
11.2 Termination of a Founder's access does not affect any Commission obligations already incurred in relation to any prior Session. All Commission obligations survive termination.
11.3 Founders may withdraw their application before being confirmed for a Session without penalty.
11.4 Once confirmed for a Session, a Founder who withdraws more than 48 hours before the Session date will not incur a late withdrawal fee but may be required to reapply for a future Session.
11.5 Once confirmed for a Session, a Founder who withdraws within 48 hours of the Session date will be charged a late withdrawal fee of £250, invoiced within 5 working days of withdrawal. NewPitch may waive this fee at its sole discretion in cases of genuine exceptional circumstances as set out in clause 4.7.4.
11.6 NewPitch reserves the right to cancel or reschedule a Session at any time. Where NewPitch cancels a Session, Founders confirmed for that Session will be offered a place in an equivalent future Session. Where a Session is cancelled after Founder materials have already been shared with Investors in advance, NewPitch will request that Investors delete those materials. NewPitch cannot guarantee compliance with this request and accepts no liability for Investor retention of materials following a Session cancellation. No compensation is payable for Session cancellations caused by circumstances outside NewPitch's reasonable control.
12. COMPLAINTS
12.1 If you have a complaint about any aspect of the NewPitch service please contact us at support@newpitch.co with the subject line "Complaint". NewPitch will acknowledge your complaint within 2 working days and will provide a full written response within 10 working days.
12.2 If you are not satisfied with NewPitch's response you may request escalation to a senior member of the NewPitch team by stating this clearly in writing. NewPitch will provide a final written response to any escalated complaint within 5 working days of receiving the escalation request.
12.3 NewPitch does not currently operate under any external alternative dispute resolution scheme. Both parties remain free to pursue their legal rights through the courts of England and Wales as set out in clause 13.1.
13. GENERAL
13.1 Governing law and disputes. These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. In the event of a dispute, NewPitch will attempt to resolve matters informally in the first instance through the complaints procedure in clause 12. Both parties agree to attempt good faith negotiation for a period of 14 days before pursuing formal legal action.
13.2 Severance. If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms. The remaining provisions shall continue in full force and effect.
13.3 No partnership. Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between NewPitch and any user.
13.4 No waiver. Failure by NewPitch to enforce any provision of these Terms at any time shall not constitute a waiver of that provision or any other provision and shall not affect NewPitch's right to enforce that provision subsequently.
13.5 Entire agreement. These Terms, together with the Founder Platform Agreement (for founders), the Investor Terms (for investors), and the Privacy Policy, constitute the entire agreement between NewPitch and the user in relation to the Platform and supersede all prior discussions, representations, and agreements. In the event of any conflict between these Terms and the Founder Platform Agreement or Investor Terms in relation to the specific subject matter they cover, the Founder Platform Agreement or Investor Terms shall prevail.
13.6 Assignment. NewPitch may assign its rights and obligations under these Terms to any successor entity, including in the event of a sale, merger, or transfer of the business. Users will be notified of any such assignment in writing. Users may not assign their rights or obligations under these Terms without the prior written consent of NewPitch.
13.7 Third party rights. Nothing in these Terms confers any right on any third party under the Contracts (Rights of Third Parties) Act 1999.
13.8 Notices. Any formal notice required under these Terms must be sent in writing to the registered address of the relevant party or to the email address provided at the point of registration. Notices sent by email are deemed received on the next working day following transmission.
14. CONTACT
For all legal and compliance matters relating to these Terms please contact:
NewPitch Ltd
Company number: 16960090
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Legal and compliance: support@newpitch.co
Applications and screening: support@newpitch.co
Privacy and data protection: support@newpitch.co
General support: newpitch.co/support
These Terms and Conditions are Version 1.1, last reviewed and updated in June 2026. They apply to all users of the NewPitch platform at newpitch.co and all associated services operated by NewPitch Ltd (company number 16960090).
NewPitch Ltd · Company No. 16960090 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ